Searching for Sub-Merchants

Using the PayFac Search function, you enter search criteria and then select a sub-merchant from the results to view.

You can also export an Excel spreadsheet from the PayFac search results containing complete information about each of the sub-merchants listed in your search results. For more information, see Exporting Legal Entity and Sub-Merchant Data.

To search for sub-merchants:

  1. From the iQ Bar of the Merchant Onboarding Page, click the Operations icon and select PayFac Portal.

  2. Select PayFac Search. The PayFac Search screen appears, as shown in the figure below.

  3. Enter search criteria for one or more of the following fields and click Search:

    • Vantiv Sub-Merchant ID - the automatically-assigned unique identifier for a sub-merchant.

    • EIN/Tax ID - the Tax Id of the business entity controlling the sub-merchant.

    • Status - the approval status of the legal entity and/or sub-merchant (All, Approved, Manual Review, Retry, Declined, Validation Error, Internal Error).

    • Legal Entity ID - the automatically-assigned unique identifier for a legal entity (maximum 19 digits; must be numeric).

    • Legal Entity Name

    • Sub-Merchant Name

    • Amex Seller ID (PSP) - the American Express Seller Id assigned to the sub-merchant. We return this value to you when you communicate sub-merchant profile information to American Express.

    • Request Date Range - the desired date range for your search (default is seven days).

      That there are no required fields when using the PayFac Search; when you click the Search button, a search is performed based on all activities performed in the previous seven days (default).

  1. From the Search Results panel, double-click the row for the desired sub-merchant. The View Sub-Merchant screen appears, as shown below.


 

Exporting Legal Entity and Sub-Merchant Data

You can export an Excel spreadsheet containing complete information on all sub-merchants that you have entered via the PayFac Portal and defined in a search.

To export a list of sub-merchants to an Excel Spreadsheet:

  1. Follow the steps outlined in Searching for Sub-Merchants.

  2. Click the Excel icon () in the top right corner of the PayFac Search Results panel, as shown in figure below.

    3. Depending on your browser, the File Download dialog box may appear.

  1. Choose an option as follows:

    • Open - opens the report in Microsoft Excel.

    • Save - saves the file to your computer.

    • Cancel

The data listed in the section, Adding a Sub-Merchant are included in the exported file. The Legal Entity ID and Requested Date fields are also included.